Telephone Support and Information Line
The Hotline provides accurate, up-to-date information, guidance, support and advice in the mother tongue of refugees and migrants living in Greece. At the same time, interpretation and mediation are provided to public and private bodies, which come in contact with the refugee and immigrant population throughout Greece. The Telephone Line covers 12 languages and dialects.
Specialized staff provide personalized social services to refugees and migrants, helping them with their daily choices and helping them acclimatize to the host country. Beneficiaries can apply to the Social Service for material assistance, referrals for medical care, referrals for housing, enrollment in public schools and more.
Migrant Advice Bureau Service
The Migrant Advice Bureau Service is a legal information service that provides guidance and information on the different stages of the asylum process, the rights and obligations of refugees and migrants, the family reunification process, and the process of issuing public documents such as the tax number, the unemployment card, metro card, etc.
The social space is one of the vital spaces of the Center. The Reception and the Telephone Line Team help refugees and migrants by answering their questions. The Social Space is a place where migrants and refugees, in addition to their organized meetings with the Center’s Services, can enjoy free internet access, read a book or chat with a friend without an appointment. In the Social Space there is also the Children’s Corner, where parents can enjoy playing with their children and spend quality family time.
Greek and English language lessons
The program for learning Greek and English for adults is offered by specialized staff with experience in teaching adults in a multicultural context. Courses run for three months and the classes cover different levels (beginners, intermediate and advanced).
Psychosocial Support Activities for Children
The Center offers activities for preschool children, children aged 6-12, as well as activities for teenagers. The Pedagogue of the Center along with trained volunteers from both the Greek and the refugee population carries out the Kindergarten on a steady basis, which operates as a preparation before enrolling in the public system. Also, school children are supported with after school teaching while the group of teenagers participates in psychosocial support activities, which they select and design together with the Pedagogue.
Psychosocial Support Activities for Adults
Adult refugees can participate in a variety of activities, including the employability preparedness program, supporting resume writing, life skills development activities, groups of women / mothers, and volunteering at the Center’s activities.